The Burstow Experience

At Burstows, we believe a funeral well-done honours life, comforts those who mourn and declares to the community that each life is important.

The Burstow commitment

In this region, Burstows is renowned as the only funeral business who refused the multi-national millions to remain family-owned. We believe it is important to remain answerable to you, our local families, rather than to distant shareholders. The Burstow family and co-workers are caring professionals committed to doing whatever it takes to serve you with excellence and help you begin healing.

Our home is your home

Where you have a funeral is your choice. You might want a beautifully simple gathering at a place special to you, at your church, at the cemetery, or you might want a huge celebration. Whatever is meaningful and appropriate for you we will make happen. Alternatively, you can come to our place. The TS Burstow Funeral Home and Chapel in Toowoomba is modern and welcoming, providing a range of venues from an intimate Remembrance Lounge, Outdoor Pavilion and TS Burstow Chapel, complimented by the Pioneers Room, a beautiful location to enjoy refreshments and fellowship with those who gathered.

A commitment to meticulous attention to detail and excellence in transformational service will ensure you and others who attend a funeral in our care feel welcome, nurtured and secure. Families and their guests leave Burstows with a deep satisfaction that they have experienced a meaningful tribute to someone who has meant a lot to them. The Burstows experience commences at the very first point of contact and culminates after the ceremony with beautiful comfort food, prepared fresh each day in the Pioneers Room and served by special people who understand the occasion. Every contact you have with Burstows, every visit you make to our funeral home will be met with a standard of care that will leave you forever changed and for the better. It is an experience that will help you and your family begin healing.

Throughout the TS Burstow Funeral Home Complex, evidence of the Burstows credo ‘everything we do, we do to honour life,’ is plain to see. An inspection in areas often not seen by the public will find the same high standards and meticulous detail. You are always welcome to inspect any part of the TS Burstow Funeral Home. Burstows is the most trusted funeral company on the Darling Downs, and the TS Burstow Chapel is the most preferred funeral venue. Yet despite its popularity as a venue to gather to commemorate life, the commitment to ensure each family’s experience is personal and individual is paramount. That is why Burstows allows generous time allocations for each family engaging the TS Burstow Chapel.

The beautiful TS Burstow Chapel, cinema-quality audiovisual inclusions, complimentary webstreaming and private family gathering area.

Additional display screens to ensure overflow gatherings see and hear the ceremony. We care about every guest.

Attention to detail sets Burstows apart and ensures that you, your family and friends are served with excellence during one of life's most challenging times.

Separate catering lounge and children’s playground, surrounded by manicured gardens. Children are always welcome at Burstows.

The Burstows facilities are outstanding, our team is exceptional. They are dedicated professionals whose primary concern is always to act in your best interests.

Let us take care of every detail for you.

It would be an honour to serve you, your family and friends at this time. We will demonstrate our commitment to you by; listening intently and acknowledging your requests; exploring helpful options and providing experienced advice; responding to and honouring the choices you make, ensuring this experience we call the funeral, helps you begin healing.

"I am very grateful for this service. I thought your pre-streaming preparation was thorough and comprehensive, whilst the actual streaming, including vision from a variety of angles, was absolutely outstanding! I had only expected one camera but the thought and sensitivity that has gone into the presentation is amazing.... and again, I am very grateful. I feel that I have been able to say goodbye from afar and this has meant so very much to me. A heartfelt thank-you."

-Kathy (Doris Garvis' niece)

The Burstow Philosophy

Burstows is renowned as the only funeral company who refused the multi-national millions to remain family-owned. We believe it is important to remain answerable to you, our local families, rather than to distant shareholders.

View our Philosophy

Arranging a Funeral

When you are grieving the loss of a loved one, the responsibility for planning their funeral can be overwhelming. Take heart, for you are not alone. We at Burstows are here to help you, every step of the way.

View Helpful Advice

Toowoomba Head Office
1020 Ruthven St Toowoomba, QLD 4350
Phone: (07) 4636 9600 / Fax: (07) 4636 9650