'As a registered nurse and educator in the aged care sector, I
believe high quality care for elderly residents and their families
is paramount. From my many educational visits to Burstows Funeral
Home, I am assured and comforted that the same high level of care
is continued at Burstows, especially in areas normally unseen by
Sue Radecker RN, BNursing, Grad Dip FET, Cert IV WTA
'The way in which the funeral was conducted exceeded our
expectations. As a medical practitioner, I have always been
impressed by the staff's efficiency and willingness to accommodate.
I dread to think how we would have managed without your
suggestions, arrangements, punctuality and total
Dr R Vickers, Toowoomba
'It is always gratifying to conduct or participate in a Burstows
funeral service. You and your staff have a genuine empathy plus a
professionalism which is second to none.'
Reverend George Stewart, Toowoomba
'The phone call I received from your staff members really gave
me a lift. I realised that someone else cared. The gift and card
you personally sent was a real reminder of others' care.'
Dulcie Higgins, Toowoomba
The following comment was in response to the question about the
fairness of our costs:
'Yes I do. But the care and compassion we received is without
price. To me your service is exemplary, you were so easy to talk to
and were so understanding of our needs.'
Helen Hall, Toowoomba
'... it is quite obvious your firm is not just a money making
organisation, but genuinely helps people in grief, with back-up
long after the initial loss.'
Chas Hudson-Gard, Dalby
'The family's choice for over eighty-two years.'
Henry and Ruby Taylor, Toowoomba
'The care we received when we called at reception with young
children was magical.'
J Thomas, Cambooya
'There isn't just one thing-it is the whole package-you've made
such a sad time into a beautiful and memorable experience.'
S Sheehan, Toowoomba
'The compassion of your staff and how peaceful and serene the
whole place is-especially the Chapel with its beautiful backdrops.
Gives a feeling of "safeness" for your loved one.'
Warren S, Toowoomba
'Patience was always present, never were we to feel rushed,
every single staff member was like an extension of our family,
nothing was too much trouble.'
M Sullivan, Toowoomba
At Burstows, everything we do, we do to
Here are some important ways we demonstrate
By providing a sense of comfort and security to
those who grieve
By treating those who have died with the utmost
respect and dignity
By helping people to commence the important journey
of healing as they reconcile their grief
By honouring the lives of those who have died with
ceremony that facilitates remembrance,
celebration and hope.
Funerals are Important....because Life is