Help beyond the funeral
Grief is not an illness but a natural response to the loss of a loved one. Only through a lengthy healing process can the pain and emptiness begin to give way to hope and optimism. There is no simple remedy.
Part of the bereavement support service offered by Burstows is a follow-up phone call placed around six weeks after the service. This call enables us to check how the family is coping emotionally, as well as to resolve any outstanding practical issues and assess how useful the funeral process was in meeting their needs.
Where it is apparent that mourners require additional support, Burstows can arrange professional counselling or for the clergy who officiated at the ceremony to visit.
Educational seminars, hosted by Australia's leading grief educators, are held regularly for those families that have recently experienced bereavement, or for those who seek to become better equipped in helping those who grieve. Our bereavement education officer also provides regular training sessions for nursing professionals, teachers, clergy and carers, as a complimentary community service.
In addition, a Christmas service takes place each year for those families who are facing their first Christmas without a loved one. This beautiful and uplifting ceremony has helped many families cope with seasonal festivities far better than they thought possible.
A resource library gives support, encouragement and understanding to bereaved families and caregivers.